Política de reembolso

PLEASE NOTE THAT REFUNDS ARE GRANTED TO ELIGIBLE PURCHASES. RETURNS ARE NOT ACCEPTED, HOWEVER QUANTE ACCEPTS EXCHANGES WITH PROPER DOCUMENTATION AND PACKAGING. QUANTE DOES NOT ACCEPT ANY WORN OR DAMAGED PRODUCTS AS EXCHANGES. PRODUCTS MUST BE RETURNED WITH THE ORIGINAL PACKAGING. To begin the process of returning your eligible order, please click the link here: QUANTE Return Center 

Cancellation and Refund Policy for Quante Purchase Options:

At Quante, we strive to provide you with the best products and services. We understand that circumstances may change, and you might need to cancel a purchase option. Our cancellation and refund policy is designed to be fair and transparent. Please review the following guidelines:

1. **Cancellation Period**:
You may cancel your purchase option within [24] hours from the date of purchase. After this period, cancellations will not be eligible for a refund.

2. **Refund Eligibility**:
To be eligible for a refund, the following conditions must be met:
- The cancellation request is made within the specified cancellation period.
- The purchase option has not been redeemed, used, or accessed in any way.                - You are within the 14 day period of purchase.

3. **Refund Process**:
If you are eligible for a refund, please contact our customer support at [quanteluxurygoods@gmail.com]. Provide your order details and reason for cancellation. We will process your refund within [3-10] business days of receiving your request.

4. **Refund Method**:
Refunds will be issued using the original payment method used for the purchase for the cost of the item before taxes. If the original payment method is not available, we may issue the refund via an alternative method, included but not limited to store credit.

5. **Non-Refundable Items**:
Some purchase options may be marked as non-refundable at the time of purchase. These items will not be eligible for cancellation or refund.

6. **Exceptions**:
In exceptional cases, such as technical issues or mistakes on our part, we may consider refunds outside the standard policy. Please contact our customer support for assistance.

7. **Modification of Purchase Options**:
Quante reserves the right to modify or discontinue any purchase options at any time. If a purchase option is modified or discontinued before it is redeemed, you will be offered an alternative or a full refund.

8. **Contact Information**:
For any inquiries or assistance related to cancellations and refunds, please reach out to our customer support team at quanteluxurygoods@gmail.com
By making a purchase with Quante, you agree to abide by this cancellation and refund policy. We recommend reviewing this policy before making any purchase. This policy is effective as of 08-29-2023.

Quante is committed to providing a seamless shopping experience, and we appreciate your understanding of our cancellation and refund procedures.